Grayshott Gigabit Shortlisted for National INCA Awards

Grayshott Gigabit has been shortlisted for the Best Community Project award at this years INCA National Awards ceremony.

INCA (The Independent Networks Co-Operative Association) has over 300 members made up of national & local internet service providers, fibre providers, local authorities, and industry vendors. This years finalists beat 50 other entries to be selected for the awards that will be announced on 16-17 November at that National INCA Conference. 2022 Awards Finalists | INCA

Grayshott Gigabit is very proud to have been shortlisted for the Best Community Project award, as this is testament to the great work we have been doing to provide an excellent, futureproof network that allows our residents with superior customer experience, and gives businesses the ability to compete on a gigabit network that is on par with any of the best full fibre gigabit networks in the UK & globally. Our aim was to bridge the digital divide and ensure that we supported the levelling up campaign by ensuring gigabit connectivity for rural areas in East Hampshire & Surrey Hills.To be recognised with much larger providers as one of four selected nominees shows our value to the communities we serve to provide them with superior internet quality, great service, whilst being local and understanding the needs of our community.

Since we started our service in December 2021, we have connected both Grayshott & Hindhead, and have a network that covers more than 1600 premises. We have many customers benefitting from a faster & more stable network with superb managed Wi-Fi capabilities. Our customer feedback has been excellent, and we are proud to serve our customers with their in-home IT & networking support requirements.

Over the course of the year we have engaged with the local community through Party in Grayshott, sponsorship of Grayshott Cricket Club, numerous village summer fetes & fairs, open evenings in Grayshott & Beacon Hill, weekly stands at the Village Square, and Cake & Coffee mornings at the Village Hall.

We've also been promoting our digital buddies programme, and engagement with the Silver Surfers, to help customers and those that need more understanding to assist with the jargon, helping with in-home connectivity challenges, and explaining what impact the pending landline switch off means for the community.

We have reached out to various groups in the village, and sought to create new packages to help with those that may be elderly, or in social housing, or finding the economic burden more daunting. As your local service provider, our aim is to make sure we connect everyone possible, so that customers are not left behind, and so we have been constantly trying to encourage individuals & groups to take advantage of some of our special promotions & social tariffs to help to get our customers connected.

We thank all of our customers, and the community organisations that have helped us, and hope that we continue to serve our communities the best we can.